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Passenger Services

AVIATION SERVICES

Airglow provides an all-inclusive portfolio of aviation services, including station management for International Airlines that guarantee quality, safety & client comfort.

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Airline GSSAs

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Passenger Sales & Marketing

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Reservation & Ticketing

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Airport Operations

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Tourist Services

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Ancillary Services

GSSA SERVICES

GSSA SERVICES

Airglow provides comprehensive solutions as a GSSA & Business Partner.

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Passenger Sales & Marketing

  • Reservation and Ticketing
  • Dedicated office space
  • Trained manpower
  • Customer relationship management with travel agencies, OTA’s, Tour Operators corporate and individual travelers
  • Setting up distribution channels
  • Marketing plan & communication strategy, Budgeting and forecasting
  • Market research based intelligence, analysis & competitor benchmarking.
  • Field Sales calls to promote and market the airlines.
  • Monthly and Quarterly reports reviewing Key Activities and reflecting on agreed KPIs
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Airport Operations

  • Slot Allocation & coordination with AOCC
  • Terminal & Ramp Handling services
  • Pre & Post flight messages.
  • Crew Handling
  • Payment of Airport charges
  • Fueling & Catering
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Regulatory Compliances

  • Airglow maintains strong working relationships with Government & regulatory bodies to support our partners in obtaining:
    1. Operating Authorization from DGCA
    2. Security program from the Bureau of Civil Aviation Security
    3. Other approvals.

BRANDING & COMMUNICATIONS

BRANDING & COMMUNICATIONS

  • Social Media & Digital Marketing
  • Campaign strategy/ collaborations
  • Public Relations
  • Advertising/ Media Collaterals
  • Content Creation & Management
  • Market Sentiment Analysis
  • Virtual Trainings Webinars
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TOURIST CHARTERS

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TOURIST CHARTERS

One of the largest companies for Air Charter Operation

  • External and internal sales force locally with a strong customer base
  • We are experts to operate & handle charter aircrafts & passenger movement from Executive Jets to B-747
  • Slots clearance from Airports Authority & other authorities such as naval / Air Headquarters
  • Landing permission from Civil Aviation Authority
  • Airport operation & Ramp Handling Supervision
  • Ground Handling & Catering Services at negotiated prices
  • ATF at specially negotiated prices
  • Check-in including documents check
  • Mass / Lounge Services
  • Crew HOTAC
  • Pre & Post flights messages
  • Hotels, Transport & Excursion arrangements for tourists
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ANCILLARY SERVICES

ANCILLARY SERVICES

  • Representation of Scheduled /Non-scheduled International airlines and corporate jets from around the Globe to various civil aviation.
  • Procuring landing, overflying and diplomatic clearances for airlines from authorities.
  • Obtaining instant permissions for emergency flights such as ambulance, relief, evacuations, etc.
  • Providing supervisory services at airports to various airlines and coordinating ramp handling, slot allotments, payment of airport and navigational charges, submission of flight plans, organizing fuel, catering, crew transport and hotel accommodation.
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TOURISM SERVICES

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INBOUND TRAVEL

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LEISURE TRAVEL GLOBAL & DOMESTIC

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MARKETING & REPRESENTATION

Renowned in the cargo charter market, Airglow delivers reliable and cost-effective air cargo charter services for:

  • Heavy and outsize pieces
  • Oil and gas equipment
  • Automotive cargo
  • High value commodities
  • Aerospace equipment
  • Peacekeeping support
  • Humanitarian relief cargo
  • Dangerous goods
  • Aircraft on Ground (AOG) situations

We analyze route, payload and timescale in order to propose the most suitable aircraft for your requirements. We offer part-charters, backloads and other commercially innovative solutions for ad hoc, peak season and project cargo.

We can provide pre-flight advice on packaging requirements, customs and warehousing, and supervise aircraft loading and unloading. We can also coordinate arrangements for specialist equipment, including cranes and custom-built loading structures.

Airglow Aviation Services FZC are the only authorized distributors of CCN Solutions in UAE and Qatar. We extend our services to the airports, ground handling companies and all aviation and cargo companies in that region.

The Cargo Community Network Solution is an integrated platform service for streamlining the supply chain management of the cargo community. Due to this software, the customers have an added advantage as they have the access to cargo management, customs security compliance, documents management, business performance analytics and other value-added services in a click.

Partnered with IATA, CCN has initiated in bringing the Freight and Air Way Bill in an electronic format which has made the tracking and communication effective and easier.