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Our Services

When working for an airline partner, we at Airglow truly view ourselves as part of the principal’s business. Whilst embracing your product portfolio and analysing your network, we deploy local market experts who know where business opportunities are and, most importantly, know how to close and secure sales. Everything we do is designed to maximise yield, payload utilisation and long-term revenue streams for you.

At Airglow, we offer our airline partners a full complement of additional services that are adaptable to your requirements. From a full range of marketing activities, customer and operational services to accounting and finance support, Airglow really becomes an integrated partner with your organisation.

Airline We Represent

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Royal-Wings
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Sales and Marketing

  • External and internal sales force locally with a strong customer base
  • Pricing, yield management and accurate forecasting
  • Comprehensive market intelligence and analysis
  • Detailed competitor profiling
  • Detailed and regular management information feedback
  • Regular multimedia client interaction
  • Customer events

Operations & Customer Service

  • Cargo reservations
  • Capacity management and optimisation
  • Flight handling and trucking (RFS) supervision
  • Skilled, experienced and dedicated cargo operations employee

Finance, Accounting & IT

  • Full accounting, financial administration and credit control
  • Professional handling of claims

Interline Partnerships

Airglow Aviation Services is also registered as a virtual airline with IATA, with its own Air Waybill Stock. With the support of our GSA network and our overseas offices, we are able to promote sectors outside of U.A.E. to further generate loads, in order to maximise revenue for our principals.


Etihad
TNT
Gulf-Air
Silkway
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Kuwait
Coyne
Jazeera

Renowned in the cargo charter market, Airglow delivers reliable and cost-effective air cargo charter services for:

  • Heavy and outsize pieces
  • Oil and gas equipment
  • Automotive cargo
  • High value commodities
  • Aerospace equipment
  • Peacekeeping support
  • Humanitarian relief cargo
  • Dangerous goods
  • Aircraft on Ground (AOG) situations

We analyze route, payload and timescale in order to propose the most suitable aircraft for your requirements. We offer part-charters, backloads and other commercially innovative solutions for ad hoc, peak season and project cargo.

We can provide pre-flight advice on packaging requirements, customs and warehousing, and supervise aircraft loading and unloading. We can also coordinate arrangements for specialist equipment, including cranes and custom-built loading structures.

Airglow Aviation Services FZC are the only authorized distributors of CCN Solutions in UAE and Qatar. We extend our services to the airports, ground handling companies and all aviation and cargo companies in that region.

The Cargo Community Network Solution is an integrated platform service for streamlining the supply chain management of the cargo community. Due to this software, the customers have an added advantage as they have the access to cargo management, customs security compliance, documents management, business performance analytics and other value-added services in a click.

Partnered with IATA, CCN has initiated in bringing the Freight and Air Way Bill in an electronic format which has made the tracking and communication effective and easier.